Privacy Policy

Last Updated: March 21, 2026

Art Show Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using Art Show Hub, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide:

• Account Information: When you create an account, we collect your name, email address, password, and organization details.
• Profile Information: Artists may provide biographical information, profile photos, and portfolio content.
• Payment Information: When you subscribe or make purchases, payment details are collected and processed by our payment processor (Stripe). We do not store complete credit card numbers.
• Content: We collect artwork images, descriptions, and other content you upload to the platform.
• Communications: When you contact us, we collect the information you provide in your messages.

1.2 Information Collected Automatically:

• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies: We use cookies and similar technologies to maintain sessions and analyze usage. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Create and manage your account
• Respond to your comments, questions, and requests
• Send administrative information, such as updates and security alerts
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers: We share information with third-party vendors who help us operate our Services, including:

• Stripe and PayPal (payment processing, for subscriptions and for artwork sales)
• HostGator (hosting and infrastructure)
• SMTP.com (delivery of the emails we send you)
• Anthropic (the assistant inside the platform: what you type into it is processed to generate a reply, and is not used to train anyone's models)
• Mailchimp, Brevo, MailerLite or Constant Contact, where a gallery has connected one, to add subscribers to that gallery's own mailing list
• Google Analytics

3.2 With Your Consent: We may share information when you direct us to do so.

3.3 For Legal Purposes: We may disclose information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

3.4 Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.5 Public Content: Information you make public on the platform (such as artwork in public shows) may be visible to anyone.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data:

• For legal compliance and record-keeping requirements
• To resolve disputes and enforce agreements
• In aggregated, anonymized form for analytics

You may request deletion of your personal data by contacting us at hello@artshowhub.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Monitoring for suspicious activity

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability: You can request a copy of your personal data in a structured, machine-readable format.

6.2 Correction: You can update or correct inaccurate information through your account settings or by contacting us.

6.3 Deletion: You can request deletion of your personal data, subject to certain exceptions.

6.4 Opt-Out: You can opt out of promotional emails by clicking "unsubscribe" in the email or updating your preferences.

6.5 Cookies: You can control cookies through your browser settings. Disabling cookies may affect functionality.

7. International Data Transfers

We are based in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the US or other countries where our service providers operate. By using our Services, you consent to such transfers.

For users in the European Economic Area (EEA), we rely on Standard Contractual Clauses and other lawful mechanisms for international transfers.

8. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell personal information).
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at hello@artshowhub.com.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract necessity, legitimate interests, or legal obligations.
• Data Subject Rights: Access, rectification, erasure, restriction, portability, and objection.
• Right to Complain: You may lodge a complaint with your local supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Art Show Hub
Email: hello@artshowhub.com

Data protection enquiries go to the same address and are handled by the Art Show Hub team.